C821

How to remove jammed paper

11/06/2013

Paper handling is key to ensure trouble-free printing. However, sometime paper jams occur.

You can improve paper feeding and avoid jams in your OKI printer, by following these simple steps:

Loading the Paper:
When loading paper; Fan the stack of paper before placing it in the tray. This will shake out any paper dust and reduce any static in the paper, two major causes of paper mis-feeds.

- Place the paper in the tray under the tabs.
- Do not fill above the "PAPER FULL" mark.
- Adjust the tray Guides for the correct paper size.

Recommended Media:
Use paper specified for the printer
When printing on heavy/thick types of paper, it is best to use the manual feed tray at the front of the printer. This will provide a straighter paper path to prevent potential paper jams.

Cleaning:
Periodically wipe the rubber rollers inside the area that holds the paper tray with a soft cloth.
Paper dust and simple wear may cause these rubber rollers to slip and not feed the paper properly.

If paper is jammed and an error code appears on the LCD screen please refer to the "How to remove jammed paper" document.

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